Service Process for Saudi Arabia (KSA) & GCC Markets

Customer InquiryReceive instant responses from our dedicated sales engineers serving the Middle East, providing expert recommendations and technical specifications for your busbar fabrication needs in Riyadh, Jeddah, Dammam, and across the GCC. We specialize in solutions for LV/MV switchgear, oil & gas refineries, and substation projects.

QuoteOur regional team prepares customized quotations including SASO-compliant product specifications, precise delivery timelines to Jeddah Islamic Port or King Abdulaziz Port (Dammam), and flexible payment options (USD/SAR) suitable for Saudi and Gulf-based enterprises.

OrderUpon confirmation, our production facility prioritizes your requirements for the Gulf market, ensuring strict compliance with SEC (Saudi Electricity Company), Aramco, and SABIC industrial standards. We align production schedules to meet critical deadlines for Saudi Vision 2030 infrastructure projects.

ProductionAll machines for Saudi clients undergo rigorous testing and are pre-configured for KSA power standards (60Hz / 220V-380V). Our equipment is engineered with high-temperature resistance components and enhanced cooling systems to withstand the harsh Gulf climate before export.

ShippingWe handle complete logistics including ZATCA (Fatoora) documentation and customs clearance assistance (Saber registration support). We offer CIF/DDP shipping with door-to-door delivery to major industrial cities including Jubail, Yanbu, Riyadh Industrial City, and Jebel Ali (UAE).

After-SalesOur technical support team provides 24/7 assistance in English and Arabic. We offer on-site commissioning and operator training in Riyadh, Al Khobar, and other GCC regions. Regular maintenance packages are available to ensure your equipment maintains peak performance and SASO safety compliance.